Snowsports Instructor

Website Chill_Factore Chill Factore

Job Title: Snowsports Instructor

Team: Snowsports

Why we’re here:

We are here quite simply to create amazing experiences on land and snow that everyone loves.

Our mission is to be the number 1 visitor attraction in the North and we will do this by consistently amazing, educating and inspiring our guests. We continuously invest in both our unique environment and our team; who passionately deliver memorable, fun and safe activities, along with outstanding guest service.

We will only be able to do this by employing individuals whose personal values are aligned with our team values. We are looking for passionate people, who can live the spirit of challenge, seek to amaze in how and what they deliver, can do the right thing and be professional

Why you’re here:

The Snowsports Instructor is a guest-facing role with the purpose of always putting the guest first, in order to ensure all guests’ have an amazing experience at Chill Factore. They will be responsible for doing everything possible to make any guests day, making sure that the guests’ needs and requirements are met efficiently, in a timely and professional fashion.

To be successful you will need to have the following skills, knowledge and experience:-

A valid Snowsports Instructor qualification. The following bodies are recognised: BASI, CASI, NZSIA, etc.
Qualification in additional disciplines would be advantageous, but not essential.
A valid and up to date First Aid certificate.
A valid and up to date DBS check.
A valid Safeguarding Children/Child Protection qualification.
Previous experience delivering exceptional Guest Service.
Previous experience in a Sales/ Target driven role would be advantageous.
An interest in the Snowsports and the Leisure industry, and a genuine passion for our products will be invaluable.
An ability to demonstrate a guest focussed approach.
An ability to build rapport with all levels of the team and the wider business which will deliver inspiration and delivery of results by the operations team.
Excellent interpersonal, communication and organisational skills.
Tenacity for high standard of guest service – wanting to meet and serve guests – a complete understanding of guests needs in line with the brand offering and product delivery.
Demonstration of the energy, ability and commitment demanded by this role.
An ability to deliver a minimum of ten hours of rosters per week.
*please note, these are temporary seasonal positions until April 2019*

This is a unique opportunity to further your career with a growing business and in addition to this we offer the following benefits:

A unique working environment
Company recognition and incentive schemes
Team Member of the month award
Team social events – including Christmas and Summer parties
Department and cross department training
Employee Assistance Programme
Enhanced Company Sick Pay scheme
Trafford City ‘Tribe’ Membership – for local discounts
In Store Partner Discounts
Weekly Staff ‘Shred’ – Employee only slope time
Unlimited use of the main slope
Unlimited snowsports lessons
30% friends and family discount

Find out more about our benefits here

To apply, please send your CV and a covering letter to

Salary: Various
Qualification Required: BASI Level 1

To apply for this job email your details to